183/93 Pang Nga-Phuket Road Talad Yai Subdistrict Mueang Phuket District Talat Yai Subdisttrict
Tuk Tuk
1900 ft
Kata Road
Smokin' fish
2400 ft
156/49
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Great location
Lovely rooms
Disappointing dining
Cold showers
7.0/10
Very good
Rooms
7.7
Location
8.0
Service
7.9
Dining
6.7
Guest reviews
7.0/10
based on 7 reviews
4.5/5
based on 187 reviews
8.3
8.3/10 based on 741 reviews
#1 of 13 hotels in Talat Yai based on Tripadvisor
T.
United Kingdom,
May
2024
8.2/10
The hotel room far exceeded our expectations with an incredible view, but I had a flu from extreme temperature changes. The city view from the room was quite nice.
Rooms
8.0
The room was spacious, clean, and had all the essentials. The view was incredible.
Service
9.0
The staff were extremely friendly, especially the front desk lady and the manager Sumontha, who were very helpful. They always had a smile on their face.
Location
9.0
The hotel is close to Phuket Old Town and super clean. It's a good spot for an overnight stay before heading to Phi Phi.
Dining
8.0
The breakfast was sumptuous and delicious.
Facilities
7.0
The hotel has a variety of seating arrangements and is ideal for meetings.
Adam
United States of America,
November
2023
7.0/10
The hotel has lovely, spacious rooms, but it's a shame the showers were cold during our stay. The service was satisfactory, with staff showing a permanent interest in our experiences. The location is amazing, especially for exploring on foot. The dining options were disappointing for Western tastes. Overall, a beautiful place with a few drawbacks.
Rooms
7.0
The rooms are lovely, honestly beautiful.
Service
6.0
The service was satisfactory, with staff showing a permanent interest in our experiences.
Location
9.0
The location is just amazing if you would like to get around on foot.
Dining
5.0
The dining options were disappointing for Western tastes.
Facilities
8.0
The hotel provides basic facilities for a comfortable stay.
Great location
Disappointing dining
Howard
United Kingdom,
September
2023
8.2/10
The hotel offers exceptional comfort in its rooms with a nice city view but lacks atmosphere in the restaurant. The service, especially led by Mr Cedric, the General Manager, was the best and most helpful, making our stay truly gracious and attentive. The location is excellent for accessing local area attractions, although a little uninviting initially. The dining experience provided a great selection of delicious food for the China mandarin culture. Overall, a hotel with great room comfort and exceptional service, though the dining atmosphere could be improved.
Rooms
8.0
The room was a good size with big windows and had a nice city view.
Service
9.0
The service, especially led by Mr Cedric, the General Manager, was the best and most helpful.
Location
8.0
The location was excellent for accessing local area attractions, close to old town Phuket and Rassada Pier.
Dining
8.0
The dining was delicious with lots of staff to help and a great selection of food.
Facilities
8.0
The hotel offers various amenities and services to ensure a comfortable stay.
Bobby
United Kingdom,
September
2023
8.2/10
The hotel offers a comfortable stay with bright, cheerful rooms and exceptional bathroom facilities, perfect for the Thai heat. The service was wonderful, with helpful staff and a friendly manager. The location is convenient for exploring Phuket Town but may lack some inviting features. Overall, a recommended stay for a pleasant experience.
Rooms
9.0
The rooms are quite nice and clean, with bright colors that uplift the mood. They are light, relatively spacious, and offer exceptional comfort. The bathroom is excellent, especially the shower, which is very handy in the Thai heat.
Service
9.0
The service was top-notch, with wonderful and helpful staff willing to assist with any queries. Even the manager on duty during breakfast made a positive impression.
Location
8.0
The location is great in Phuket Town, close to local markets, convenience stores, and department stores, making it perfect for exploring the city. However, it may lack some inviting features.
Dining
7.0
The dining experience was good, with a delicious and varied menu.
Facilities
8.0
The hotel offers a good range of facilities to enhance your stay.
clean rooms
limited dining options
Steve
United Kingdom,
September
2023
5.6/10
The hotel felt a bit mixed. On one hand, the rooms had super cheap furniture covered in dust, and the hotel was stinking hot; however, it was big enough for my family of 2 adults and a child. The service was a bit inconsistent; I saw that I had some dumplings, which was nice, but there were some design problems affecting the enjoyability of stay. The location was a bit of a hit and miss, being perfect for dining around Phuket city but with some shops around closed. The dining experience was a bit overpriced compared to other places, and though the Asian food options were very good, dishes started thinning out towards the end of service. Despite these downsides, the hotel itself was great.
Rooms
5.0
The rooms were surprisingly big enough for my family of 2 adults and a child.
Service
6.0
The service was a bit inconsistent; I saw that I had some dumplings, but there were design problems affecting the stay.
Location
7.0
The location was perfect for dining around Phuket city, but some shops around were closed.
Dining
5.0
The dining experience was a bit overpriced compared to other places, with dishes thinning out towards the end of service.
Facilities
6.0
The facilities were adequate but nothing extraordinary.
Gordon
United Kingdom,
September
2023
8.8/10
I had a fantastic stay at this hotel! The rooms were very spacious and clean, with the added comfort of a large sofa. The upgrade to a family suite was a bonus, and we also received 3 welcome drinks that we could enjoy at the Novotel lobby bar. The bathroom was excellent, especially the great shower which was very handy in the Thai heat.
Rooms
9.0
The rooms were very spacious and clean, with the comfort of a large sofa. The bathroom and shower were excellent.
Service
9.0
The staff here are all LOVELY and super helpful. They made me feel so welcome and were always available to assist with any questions I had. Even the Manager Michael on duty during Breakfast was very nice and made a good impression.
Location
9.0
The location of the hotel is just amazing, especially if you enjoy walking around. It's in the city region of Phuket Town, close to restaurants and the town, making it perfect for exploring on foot. The spacious parking was a plus, and the elephant-shaped towel origami at the entrance with 'WELCOME' cut out from palm leaves added a nice touch.
Dining
8.0
The dining options were huge, almost overwhelming, but the downstairs restaurant, as well as lunch and dinner, were excellent. However, some items seemed a little overpriced compared to other places in the area.
Facilities
9.0
The facilities were great, from room service to laundry services, providing everything needed for a comfortable stay.
Joe
United Kingdom,
August
2023
7.2/10
The family suite at the hotel was very nice and clean, with big and nicely decorated rooms. The bright colors cheered up our minds. The service, led by 'Titi,' was really friendly and helpful, although there was a slight issue with understanding the responsibility for a pick-up service. The location was decent at the town center, walking distance to the old city, though a bit far from the beaches for a holiday. Dining at the Amor Restaurant was very good, with particularly delicious Asian food options. The facilities were sufficient for our needs.
Rooms
8.0
The family suite was very nice and clean, with big and nicely decorated rooms that cheered up our minds.
Service
7.0
The service, particularly from 'Titi,' was friendly and helpful despite a minor misunderstanding about pick-up responsibility.
Location
6.0
The hotel is in a good location at the town center, within walking distance to the old city, but a bit far from the beaches for a holiday.
Dining
7.0
The dining experience at the Amor Restaurant was good, with limited but satisfying options.
Facilities
8.0
The facilities provided were suitable for our needs.
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